With the recent cases of COVID-19 becoming worse, many people are forced to stay indoors as MCO was reinstated earlier in January, 2021. Citizens are having difficulties with managing their jobs through online or even finding a job that is able to adapt with the current situation to gain income. Additionally, non-working citizens are stuck with nothing but the internet and TV to entertain themselves while the only places they can visit are markets, restaurants, grocery stores and other essential stores to purchase necessities. However, some citizens who are addicted to gambling may find an easier way to spend their money virtually with the help of the internet. This is where online casinos come into play as more people are searching for ways to kill time until the pandemic is over or at least when the restriction of MCO lightens and allows non-essential places to open again.
Thanks to technology, online casinos, or online live casinos, are able to operate by simulating table games and slot machines in their websites. The difference between online and it’s physical counterpart is online features a first-time bonus and some forms of loyalty programs such as VIP programs, midweek and weekend bonuses to not only encourage their users to use their websites more often, but to also entice gamblers to gamble in their websites as well. It’s so effective even Malaysia’s biggest casino, Sky Casino in Genting Highlands, has started providing online live casinos services to not only accommodate with the pandemic, but to also provide an easy way to access their casino games through the internet for their loyal members. In addition to that, most online casinos are developing their own mobile applications to further provide easier access to their games through smartphones as most of them are available for both iOS and Android.
Furthermore, transactions have never been easier than before as online casinos offer various transaction services such as Paypal, Visa and Mastercard to allow their members to convert their cash from their credit card into in-game credit no matter where they are. Gamblers are also able to freely explore and try other games to their likings without going through the meddlesome crowds and waiting for an open seat while being free of noise and cigarettes which may appeal to members who prefer a quieter and stress-free environment instead like their home.
With the advancement of technology, online casinos might be able to develop more business through the use of virtual and augmented reality to enhance their members’ experiences even further than playing on their screens. Although we have reached the point where virtual reality is accessible by everyone, augmented reality will be able to provide a different experience as gamblers do not need to rely on a headset and two joycons in each hand to control themselves. However, augmented reality is not fully explored and developed so we might need to wait at least another decade to see how augmented reality will develop and change our experience to the world as we know it.
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